Passengers will be able to press a button in case of emergencies which will notify the railway authorities immediately. The zonal railway control room will access the passenger’s location through GPS.
New Delhi: In an effort to make train travel safe for women, Indian Railways’ Centre for Railway Information Systems (CRIS) is planning to launch an SOS application soon. This app will be a part of railways’ efforts to make passengers’ journey safer. It is also aimed to offer help immediately in case of an emergency.
According to HT report, the app is being developed in-house by CRIS and it will soon be tried in the country on a pilot basis. Passengers will be able to press a button in case of emergencies which will notify the railway authorities immediately. As per the report, once the SOS button is pressed, relevant zonal railway authorities will be alerted.
The zonal railway control room will access the passenger’s location through global positioning system (GPS). The control room will then alert the railway personnel, guard, motorman etc on the train. At the same Railway Protection Force and Government Railway Police will also be alerted, the report added.
A senior railway board official was quoted in the report saying, “The GPS location of the passenger during an emergency will help us to assist passengers immediately. Coordination of the GPS is crucial and we have been working on that. Trials will soon begin across the country.”
It may be noted that Central and Western Railway have already introduced panic buttons in women’s compartments of local trains. However, they have not been very effective since some passengers have pressed the button as pranks. Apart from SOS apps, railways also have a helpline (182) where passengers can register their complaints with RPF.
Worth mentioning here is that in order to increase safety from women travellers, railways GRP personnel are posted in women’s compartment after 11 am. A lot of people have welcomed national transporter’s emergency app initiative as they believe that women’s safety in trains is a matter of concern.